I appreciate all the time you have taken to make sure I have a good understanding of what I am paying for. The customer service that I have had through you guys is amazing. When I have had an issue it is handled quickly and with no hesitation. What a breath of fresh air it is to be able to work with folks that actually care. Please feel free to pass this on to your future clients as I am sure they will get the same great service. I love the personal touch and it evident with your company.
Dealing with CSquared has been a pleasure from start to finish. Having established that they could save us some money by switching to them, I was pleased and surprised at how smoothly the switch was organised and orchestrated. Not only that but if we do ever have any issues I have found the customer service provided to us by CSquared to be efficient and professional, with rapid response times and excellent technical knowledge. Having someone always available on the phone is a key part of this as time is of the essence and I don’t have to spend hours on hold as I would have done in the past. As a company with multiple sites around the country, communication with the other offices is a key part of our day to day working life, both on the telephone and via the internet, and I cannot fault CSquared in terms of keeping us connected. I would have no hesitation recommending CSquared to other businesses and I feel confident in their ability to keep providing us with a top notch service going forward with the growth of our business.
We are a customer of both MT Communications & C Squared and we have been extremely pleased with the service, the support and the cost savings. Our business operates 24hrs a day and Mark and his team support this. We have seen significant cost savings as a business, moving all of our telephone lines from BT has seen reduction in a third of our costs. In addition we went for a telephone system that recorded all incoming and outgoing calls, this system has paid for itself a number of times over. We would recommend both MT Communications and C Squared to any business wanting to review their telecommunications.
Just wanted to say a huge thank you for all your help in our office move.
Your level of support throughout the process and the technical expertise to setup call forwarding (etc) helped keep the business interruption to an absolute minimum, which was very much appreciated.