Fast. Reliable. Guaranteed.
Our leased lines, otherwise known as Dedicated Internet Access, EFM or Point to Point Circuits, are essentially fast, reliable and guaranteed connections, backed by service level agreements that detail service uptime guarantees.
We aim to provide as near to 99.999% ("five 9 uptime") as possible for continued service for your connection. Where applicable these circuits can be load balanced or supported by a DSL or EFM circuit for resilience.
Csquared SIP trunking solution of choice is IP DIRECT CONNECT.
The service is the leading SIP trunking solution in the UK market, connecting your site directly into the network of our chosen Business Partners using an IP circuit to carry and terminate your voice calls across the public telephone network.
It can either replace or complement your current ISDN, and is designed to work successfully with all leading IP PBX brands in the UK market.
The ever expanding reach of ADSL2+ and more specifically Fibre to the Cabinet (FTTC) plus the heavy investment in connectivity infrastructure by the UK Government and private enterprise means that the average speeds available to businesses are getting faster and faster.
Ethernet in the first Mile (EFM) and FTTC are filling the gap for businesses that do not want the overhead of a leased line, but still require a faster connection with SLAs or require faster speeds than standard ADSL or FTTC.
How It Works
By partnering with a local connectivity provider, clients have the benefit of local engineer support and access to to Tier One connectivity solutions through our channel partnerships. Smart clients use us as we liaise with Openreach (and know a lot of the local engineers) for installations and engineering work. As ex BT engineers we speak their lingo and have helped drive through complex requirements where others have not been able to.
Our channel partnerships allow us to have full visibility on our connections so we can troubleshoot issues directly and in a timely manner. As we primarily cover the East of England we have engineers that can be on site in the same day.
All inbound support calls are answered within 5 rings by someone who can help.
I just wanted to say a big thank you from us for the remarkable speed with which MT has acted to help us get fully up and running as we prepare for losing our face-to-face contact with our clients, and indeed, each other! From today I am now able to route my work calls through my mobile and to call out. I know you have also been working with others, such as Tom, to find solutions and that this will have entailed some complex phone calls. Matt (are you related?) was brilliant earlier, really stayed with it until the problem was sorted. In just a week, we have been able to make big changes relatively easily.
I thank my lucky stars that Lucy identified you as our new providers! This has been an exceptionally difficult time for all of us as we have to point all our services through new channels and try to ensure we meet the demands of our funders too, without disruption to the service. I know our trustees will join me in telling you how much your response has been appreciated and how grateful we are for your thoroughly professional, can-do approach.
Thank you again – we look forward to meeting the challenges ahead with confidence in your ability to help us with our needs.
Our team of consultants and engineers have many years of experience in different aspects of Telecommunications and Information Technology; this allied with our unrivalled commitment to providing excellent customer service, gives our clients the confidence to conduct their businesses on the solid platforms that we deliver.
53-57 St Martin’s Lane, Norwich, NR3 3SA